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What a Marketing Strategy Should Actually Include

Written by Dean Frear | Jun 19, 2026 9:08:24 PM

A lot of small businesses think a marketing strategy needs to be a long, complicated document. Something full of charts, frameworks, and big statements. Something that looks impressive but doesn’t actually help you make decisions. The truth is that most strategies are too heavy to be useful. They sit in a folder somewhere and never get used.

A good marketing strategy is simple. It helps you understand what you’re trying to achieve, who you’re trying to reach, and how you’re going to reach them. It guides your decisions. It keeps you focused. It stops you from jumping between ideas. It doesn’t need to be fancy. It just needs to be clear.

A strategy should answer a few basic questions. These questions might look simple, but they’re the ones most businesses skip. When you take the time to answer them properly, everything else becomes easier. Your content becomes clearer. Your website becomes stronger. Your marketing becomes more consistent. You stop guessing and start making decisions with confidence.

The first question is about your goal. What are you trying to achieve. Not in a vague way. Not “grow the business” or “get more customers”. You need a clear, specific goal that gives you direction. It might be increasing enquiries. It might be improving your website conversion rate. It might be building awareness in a new area. When you know your goal, you know what to focus on.

The second question is about your audience. Who are you trying to reach. What do they care about. What problems do they have. What language do they use. What makes them choose one business over another. Most small businesses skip this part or keep it too broad. They try to appeal to everyone and end up sounding like no one. When you understand your audience properly, your marketing becomes much more effective.

The third question is about your message. What do you want people to understand about your business. What makes you different. Why should someone choose you. This is where a lot of businesses get stuck. They try to sound clever. They try to use big words. They try to impress people. The best messages are simple. They’re clear. They’re honest. They explain the value you offer in a way people can understand quickly.

Once you have your goal, your audience, and your message, you can start thinking about your channels. This is where most people start, which is why things go wrong. They choose channels without knowing what they’re trying to achieve or who they’re trying to reach. They spread themselves too thin. They try to be everywhere. They burn out.

Your channels should be chosen based on where your audience already spends time. If your audience is active on Instagram, focus there. If they’re on LinkedIn, start there. If they prefer email, build a simple email rhythm. You don’t need to be everywhere. You just need to be in the right places.

The next part of your strategy is your plan. This is where you outline what you’re going to do and how often you’re going to do it. It doesn’t need to be complicated. It might be one blog a week. It might be two social posts. It might be a monthly email. The point is to create a plan you can stick to. Consistency is more important than volume.

A good strategy also includes how you’ll measure progress. You don’t need dozens of metrics. You just need a few that match your goal. If your goal is enquiries, track enquiries. If your goal is awareness, track reach and engagement. If your goal is conversions, track website behaviour. When you measure the right things, you can see what’s working and what isn’t.

The final part of your strategy is improvement. Marketing isn’t something you set once and forget. It’s something you adjust as you learn. A simple review every month or quarter is enough. Look at what worked. Look at what didn’t. Make small changes. Keep things moving. You don’t need to overhaul everything. You just need to keep improving.

When you put all of this together, you get a strategy that actually helps you. It’s clear. It’s simple. It’s something you can use. It guides your decisions. It keeps you focused. It stops you from wasting time on things that don’t matter.

Most small businesses don’t need a complicated strategy. They need a useful one. Something that gives them clarity. Something that supports their marketing. Something that helps them grow at a steady pace.

If your marketing feels scattered, start with your strategy. Get clear on your goal. Understand your audience. Simplify your message. Choose the right channels. Build a plan you can stick to. Measure the right things. Improve as you go. You’ll be surprised how much easier marketing becomes when you have a strategy that actually works.

If you want help creating a simple marketing strategy that fits your business, you can get in touch any time.